The sounds are coming out choppy or some words are skipped

Your connection speed could be too low. We require a minimum of a 56.6 kbps modem with a connection of at least 40 kbps. Check your bandwidth at this site. Hit the link below to check bandwidth.

http://webservices.cnet.com/bandwidth/

If your actual bandwidth is less than 40 kbps, you'll need to do the test later when you can get a better connection or using another Internet connection that is faster. Remember, you can log in from ANY Internet-connected computer with the Flash 5 plug-in installed.

If you are a school account where you are trying to use Let's Go Learn products with many students, you may want to consider using the Let's Go Learn Velocity Box.  This device is put on your local network and reduces the bandwidth needs by 80-90% when using Let's Go Learn.  An Internet connection is still required but the box intelligently reduces traffic.

Support document 080