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Home / Support / Trouble updating Flash Player - Flash Archive
Trouble updating Flash Player - Flash Archive

In the event that you are not able to update your flash plugin from Adobe’s web site, the link below allows you to manually download a Flash updater as a seperate file.  Once you download the file, you can double click on it and manually install Flash into your browser. 

Option 1:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14266

Option 2:
http://www.adobe.com/shockwave/download/alternates/

The automatic updates to flash may fail at Adobe/Macromedia’s site in the following cases:
- You have a pop-up or download blocker
- You already have the latest version but it is corrupt.  In this case the automatic updated may not start

During the manual installation of Flash, it may ask you to locate the plugin folder of Internet Explorer.  The path is listed below:
My Computer / Program Files / Internet Explorer / Plugins

If problems persist with Flash and Internet Explorer you may want to consider trying Firefox.  Here is the URL:

http://www.mozilla.com/en-US/firefox/

Support document 280

Tags: Trouble updating Flash Player failure, pop-up blocker, flash not working, no audio, archive 280

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