Diane WileyCustomer Service Manager
With two young children and a husband who traveled extensively for work, I was looking for a job that was flexible as well as challenging, so I was lucky to be given the chance to work for Let's Go Learn. Not only was it exciting to work for a company that was creating innovative educational tools, but it also gave me the opportunity to contribute by using some of my prior professional skills. In 2001, I started working for LGL part-time after the premiere launch of DORA. I worked with engineering to help “Quality-Assurance Test” DORA and then eventually helped with sales and customer support. I started full-time in 2004, working mainly in Sales and Customer Support, but still continued to QA new products for engineering.
As the Customer Service Manager, I get to help all of our LGL customers to ensure success in using our products for their educational needs. It is a very rewarding position, and Let’s Go Learn provides a fantastic environment in which to work.
What is one surprising fact about you?
I was born in Thailand.
What is your favorite movie?
Pride and Prejudice (2005)
What musician or group dominates your current iPod play list?
Sia, Coldplay, Green Day
What’s on your nightstand?
My Kindle, Burt’s Bees lip balm, Iphone 4s, a glass of water, and a framed picture of my husband and me on our honeymoon.