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Home / User Guide / 4.0 Instruction / 4.1.1 Trouble Accessing Instruction


4.1.1 Trouble Accessing Instruction

If the student is having trouble accessing instruction, check the following:-

  • Ensure the student does NOT have another assessment queued up for them.
    • On the <CLASS> tab, in the “Student Assessment Queue” click on ‘View Queue’.
    • Status for relevant assessment should read ‘Completed’.  ‘Remove assessment from the queue’ or ‘terminate in progress’ assessment if appropriate.
  • Go to the ‘UReader’ tab on your teacher account and check instruction is turned ‘on’ for that student.
    • Click on ‘Instruction On’ or ‘Begin’.

Tags: Trouble Accessing Instruction, 4.1.1


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