Privacy Policy

LetsGoLearn, Inc. cares about protecting your online privacy. We will not disclose any of your personal information to third parties without your consent. To inform you how we collect and use your information, we have established the following privacy policy. Since this policy is subject to change from time to time, please refer to it frequently.

Children’s online privacy is a top priority for both LetsGoLearn, Inc. and users. We encourage you to read our Children’s Privacy Policy to be aware of how we treat personally identifiable information collected from children.

If you are a kid, learn to be safe while surfing on the Internet. Find out how kids can protect their online privacy.

WHO WE ARE, are all owned and operated as a single “Site” by LetsGoLearn, Inc., a Delaware corporation. To learn more about our company, visit About Us.


Our general mailing address is:
LetsGoLearn, Inc.
705 Wellesley Ave.
Kensington, CA 94708

To contact us about privacy issues, please email:

For more information on how to reach us or to get directions to our offices, please visit Contact Us.


Although we may collect certain information from you as discussed below, please be reassured in knowing the following:

  • we do not use any information about where you personally go on our Site, nor do we give such information out to third parties;
  • we do not give out your name, telephone number, credit card or other personal information, unless you (or, if you are a child under the age of 13, your parent or teacher) authorize us to do so or except where needed to deliver a product or service you ordered;
  • unless you are an adult and you personally divulge personal information, we will not give out information that would link your profile, Member ID, or nickname with your actual name without your (or, if you are a child under the age of 13, your parent’s or teacher’s) prior consent; and
  • We will always give you (or your parent or teacher) the opportunity to access and correct your personal contact and billing information at any time.

Personal Information That You Give Us

There are various areas on our Site where we either require or permit you to transfer personal information voluntarily. We use this personal information only for the specific purpose specified at the time you input such information. In addition, we never divulge such information to third parties without your consent. These areas include:

Interest List Sign-Up. LetsGoLearn’s free email lists connect users, keep you up-to-date with Internet resources, and provide the latest LetsGoLearn news. Our email lists are hosted the LetsGoLearn staff. Teachers or parents may give us their names and email addresses in order to subscribe to the email lists they choose. This information (name and email address) is not shared with any third parties. At any time, the teacher or parent may unsubscribe from such email lists. Beyond the Email List Sign-Up, there may be other times we request or acquire your email address, such as when you email us with questions or comments. We will only use your address to respond to emails from you, forward and send your emails to and from other LetsGoLearn members and internal LetsGoLearn employees who may be able to respond to you, send information to you concerning your account, and inform you of updates to our Web site if you have opted-in for such notification. LetsGoLearn DOES NOT share email addresses or any other personal information about our members or subscribers with advertisers, business partners, sponsors or other third parties without your consent. Our email lists are not intended for children.

Online Store. LetsGoLearn offers our visitors the opportunity to buy products from our online Store. Like other retailers and direct marketers, we record information about such purchases. When you buy from us online, our system automatically gathers purchase data, and we also record information about purchases made through our telemarketing, mail order, and other marketing operations. We may review these statistics to decide what kinds of products and services appeal most to our members as a group and improve our offerings. We give you the option to choose between online and offline purchase options.

If you order online, we require your billing information exactly as it appears on your credit card statement so that we can process your order. Online orders also require your name, address, phone number, and email. Email is required so that we can send you a confirmation of your order. Once again, the information you provide is used solely for the purpose of completing your order.

Information That We Independently Derive From Your Use of Our Site

Aside from any information you may actively disclose to us, there is other, less obvious, information which we might gain from you. Generally, we use such information for internal purposes, such as to improve the content of our Web pages and/or customize the layout of our pages for each individual visitor according to their preferences. In addition, we keep records in your account history of your contact with LetsGoLearn, any complaints you may have about other members’ online behavior, and any reported violations of our Terms of Use that you or someone on your account may have committed.

Computer Information. We automatically query your computer for information about your computer system such as the speed of your modem, error messages you may have received, or operating system type—to help us fit our services to your individual needs and to help us diagnose problems you may be having with your system. We use an identifier in the form of a Member ID to give you access to members-only, subscription or premium areas.

Geographic Location. We may use information about your geographical location to provide localized service. By knowing where your computer is located, we can provide faster service by sending your server localized content. Also, we may use your zip code or time zone to make sure certain information you see is accurate for you.

Aggregate Information. Finally, our system automatically gathers information about the areas you visit on our Site. We use this navigational information in the aggregate to understand how our members (be they parents, teachers or K-12 students) as a group use our service, so that we can make our Site better. We may also share this aggregate statistical information with our partners or other outside companies, but in doing so, we never disclose individual names or personal navigational information.

LetsGoLearn may require other information for tracking and/or verifying compliance with LetsGoLearn policies, fulfilling any prizes or promotions we may offer, as well as abiding by federal, state, and local laws, and/or for editorial and feedback solicitation purposes. In addition, from time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices materially change at some time in the future, we will contact you (or post such change to the Site) before we use your data for these new purposes. At that time we would notify you of the policy change and provide you with the ability to opt-in or opt-out of these new uses. If you are concerned about how your information is used, please periodically check our Site, especially this privacy policy.


We understand that our student users who are under 13 years of age need special safeguards and privacy protection and it is our intent to fully comply with the Children’s Online Privacy Protection Act (or “COPPA”). In addition, we realize that children may not understand all the provisions of our policy or be able to make thoughtful decisions about the choices available to adult members. For this reason, we have special privacy policies to protect children using areas on the service specifically designed for them. However, we urge all parents, teachers, and classroom administrators to teach their children and/or students about protecting their personal information while online. A good starting point for learning about children’s privacy online is the U.S. Federal Trade Commission’s privacy section. It is important to understand that only certain portions of our site are intended for or directed at children under the age of 13 years old. No personal information in these or any other areas should be submitted to, or posted by, students under 13 years of age without the consent and guidance of their parent, teacher or guardian.

We do not allow children under 13 to provide any direct personally identifiable information (for example, name, address, and telephone number information); all such information will be collected solely from teachers and/or parents. Such personal information provided by teachers and/or parents will be available only to the teacher, the student, and the student’s parent or guardian. We will never otherwise share or use such information without prior teacher or parental consent.

If you have more questions or concerns about how to safeguard children’s privacy, there is a lot of great information on the Federal Trade Commission’s site—in particular, the Traveling with Children section in their article on Site Seeing on the Internet.


You can access your profile, as described above, to change or update your user information, including Basic Member Info, Additional Member Info, Shipping and Billing Info, Subscriptions, and Community Profile. We encourage you to correct, update or remove the personal data that you have given to us. If you have any questions about changing your user information, please email


LetsGoLearn may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) LetsGoLearn’s rights or property or anyone else that could be harmed by such activities. LetsGoLearn, Inc. may also disclose user information when we believe in good faith that the law requires it.


LetsGoLearn believes that you should have the ability to opt-in or opt-out, as the case may be, of certain uses of your personal information. Thus, where you see a checkbox allowing you to “opt-in” or “opt-out” of us using your information for its clearly designated purpose, please do so. We believe this policy will keep you in full control of your personal information and the communications directed to you. If at any time you object to the use of your information for any reason, you may stop that use either by email request to or by changing your user information in your profile as described above. To unsubscribe from a LetsGoLearn email list, please visit:


To stop receiving LetsGoLearn company email, visit your profile, click on Subscriptions, and uncheck the checkboxes for LetsGoLearn email.


Linking to other sites is an integral part of the functionality of the Internet, including the LetsGoLearn Site. Any link to a page which displays a URL of a non-LetsGoLearn site (see Who We Are for a list of our sites) in the address window of your browser, is a link to a site outside of our service. This includes links to our partners, Library links, and links to any other advertisers and partners that may link to LetsGoLearn or are part of a co-branding agreement, as well as other suggested links or links our users may post. These other sites may send their own cookies to you, collect data or solicit personal information. Although we monitor the sites that we link to and make every attempt to ensure their quality, we cannot guarantee and are not responsible for the content of outside sites. For more information on safety on the Internet for children, Internet 101’s excellent article is a good starting place.

Please keep in mind that whenever you give out personal information on other Web sites (for example via message boards or chat), that information can be collected and used by people you don’t know. While LetsGoLearn strives to protect our visitors’ personal information and privacy, we cannot guarantee the security and privacy of any information you disclose at other Web sites, and you do so at your own risk.


We use email links located on our Contact Us pages to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly, answer your questions, and note your comments. We may also file your comments to improve the Site and our services, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.


We take every precaution to protect our users’ information. To protect your online order data, LetsGoLearn uses Secure Sockets Layer (SSL) technology provided by VeriSign. This technology is the industry standard for providing secure online transactions. When you enter your name, address, credit card number, and other information in an order form at our online store, SSL encrypts the data so that it cannot be decoded as it travels over the Internet.

You can check the security of your connection by looking the address in your browser window. After you have accessed a secure server protected by SSL, the first characters of the address will change from “http” to “https.” While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. Our company regularly updates employees on privacy issues via email and verbal announcements. Only authorized employees have access to sensitive information online. Only employees who need the information to perform a specific task, such as customer support, have access to customers’ personally identifiable information. Only LetsGoLearn staff are allowed to access or alter any information stored at LetsGoLearn.

To help protect your account, please keep your password secure. We suggest that you pick a non-obvious password that mixes numbers and letters. In addition, we recommend that you do not divulge your password to anyone. LetsGoLearn will never ask you for your password in an unsolicited phone call or email. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.

Remember to sign out of your LetsGoLearn member account by clicking the Sign Out button on the left navigation bar, and close your browser window whenever you leave your computer. This is to ensure that others cannot access your personal information, because your computer may be accessible to others or used in a shared setting such as a school computer lab, library or Internet café.

LetsGoLearn’s policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond LetsGoLearn’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation.


We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.


We will notify you directly via email if there is a material change in our privacy practices. We will also post the changes in our Privacy Policy 30 days prior to a change.


By using this Site, you signify your assent to the LetsGoLearn Privacy Policy and the Terms of Use. If you do not agree with these policies, please refrain from using our Site. Your continued use of the LetsGoLearn Web site following a reasonable notice of changes to these terms will mean you accept those changes.

If you have questions or concerns regarding this Web site’s Privacy Policy and/or Terms of Use, please contact us via email at:


LetsGoLearn Privacy Guide
LetsGoLearn Terms of Use
Children’s Internet Privacy
U.S. Federal Trade Commission’s (FTC) privacy section
FTC’s Site Seeing on theInternet
FTC’s KIDZ Privacy section
Children’s Internet Safety
Children’s Safety on the Internet
Security Information
Online Store Security Information
LetsGoLearn Subscription Information
Subscribe/Unsubscribe to Email Lists
Opt-In or Opt-Out of LetsGoLearn Company Email